Delivered designs, prototypes, researcher tools and production-ready web application components, across Web and Mobile, for the Beta phase of the Australian Federal Government’s Digital Identity program.
Identity and Exchange were initially used by government ministers for testing and and DTA staff for research. The work was then incorporated into GovPass and now myGov, used by millions of Australians.
- GovPass – Implemented proof-of-ID document upload, forms and validation, facial verification process via webcam and 2FA, across web and native.
- Business identity – Prototyped authentication, credential management, identity access management and delegation workflows, targeting small/large business users.
- Exchange – Prototyped screens for transition from Service Provider to Exchange.
- Switchboard - Conceived and built a Switchboard for setting test contexts and running prototypes.
- Research tools - Conceived and built a pop-up interface used by researchers to manipulate running prototypes to observe user behaviour under various scenarios and test hypotheses.
- Design system – Contributed components, documentation and accessibility guidance.